Policies


Thanks for visiting Unkiya!
Everything is handmade with care in my studio in the Galilee, Israel.
If you have any questions, you are more than welcome to contact me through the site or by e-mail and I will answer as soon as I can.
Mor@unkiya.com

Shipping: All of my designs are sent by insured express mail worldwide, for most destinations it takes 7-10 business days to arrive at your door.

All of the jewelry in my shop is handmade by me. All rings will be made to order in your size and specially for you. please allow up to 1-2 weeks prior to make your piece before shipping.

I pack each item in a protective hard gift box ready to be given as a gift.
I ship all items via registered air-mail which includes insurance, a tracking number and delivery confirmation.
If you have any specific shipping requests or questions please contact me.

**Responsibility for customs and taxes is on the buyer, please check these before you purchase.**

Payment: I accept payment via PayPal.
You don't need to have a PayPal account to purchase with PayPal, you can use your credit card through their site.
If in any case you have a problem with PayPal, you can contact me and we will find a solution that will work for both of us.

Return Policies: I truly hope you will be satisfied with your purchase.
All of my work is handmade, therefore there may be slight differences in each piece. If for any reason you are not satisfied, send the item back to me in it's original package and in the condition of arrival within 4 days, and I will refund your PayPal account for the full amount minus the shipping fees .
In case of a package returned to me due to reasons that fall under customer's responsibility i.e. failure to claim the package, incorrect address etc. customers will be charged all fees and expenses involved.

Special orders and custom made items (such as engraved items or rings) I will not be able to refund but I will be happy to resize or modify the item to your satisfaction. Goods that have arrived damaged will be replaced with a new item.